Tracking & Shipping

Express Shipping

Your items will have a tracking number, this tracking number will be emailed to you after checkout (Within 1 or 2 Business Days)

Time frame

Express generally takes 3-6 Business Days for the goods to arrive, for European countries this may take a little longer.

Type Your Shipping Code Emailed To You

Important Please Note:

Please contact us with your order number and delivery address tracking@changemyeye.com if your order was scheduled for pickup on a certain date, and that time passes with no tracking movement/update.

Sometimes the parcel will be rescheduled for pickup at a later date due to the couriers time schedules, this can cause errors with delivery, so please let us know if this occurs with your tracking number.

Standard Shipping

Your goods will NOT have a tracking number, you will however receive a parcel number, this is used if the parcel gets lost at some stage and will help in receiving the goods.

Time frame

Standard generally requires at least 7-18 Business Days for delivery.

Customs

Occasionally Customs may hold up your goods for an extra day or two, especially in countries such as;
”United Kingdom” ”Ireland” & ”France” – If your order has not been received within the allocated time frame please contact your local post office to see if the goods need to be collected by yourself from customs.

For all shipping/tracking enquiries, please email us at

tracking@changemyeye.com so we can look into your order

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